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vs AiSensy

Trinetra CRM vs AiSensy. Built India-first. Honestly compared.

AiSensy is one of the most-used WhatsApp CRMs in the Indian SMB cluster, popular for its broadcast tooling and integration breadth. Trinetra CRM takes a different path on pricing transparency, India-language defaults, and founder-direct support. Switch with our 48-hour migration playbook + 3 months free on annual.

Why teams switch

Four things Trinetra CRM does differently.

Specifics drawn from what teams switching from AiSensy most often ask about. Your team should validate any vendor claim — including ours — against your own evaluation.

Two-bill structure (no markup on Meta)

Trinetra never sees per-message charges — Meta bills you directly for messages, Trinetra bills you only for software. The Meta passthrough rate you see is the Meta rate, full stop. AiSensy invoices bundle Meta charges into their per-message rate; the math is opaque from your side.

Hinglish-native templates ship by default

Every shipped template has Hindi + Hinglish + English variants. Quick replies are written in Hinglish, not translated to it. Hinglish-trained AI reply suggestions arrive with the Pro plan.

Direct team support, first 100 customers

Our core team answers personally — chat, email, WhatsApp — for the first 100 customers. Time-bound and concrete. Once we're past 100, we'll hire support, but the bar (8-hour response SLA, WhatsApp reachable) stays.

GST-compliant invoicing + DPDP from day one

Indian-built since the first commit. GSTIN-bearing invoices (when registration completes), CGST/SGST/IGST split per supply rules, SAC code 998314, and DPDP Act 2023 alignment baked in (not bolted on as a "compliance module").

Switching mechanics

How a AiSensy → Trinetra CRM migration actually works.

The migration team handles the cutover end-to-end: Meta-side BSP transfer, template re-submission, contact CSV import, agent role mapping, and 14 days of post-cutover support. Most cutovers complete in 48 hours of working time.

  • Email migrate@trinetracrm.com with your latest AiSensy invoice
  • SWITCH3FREE coupon auto-applies on your first annual checkout (3 months free)
  • Full revert refund within 30 days of cutover if it doesn't work for your team
Read the full migration playbook

FAQ

AiSensy vs Trinetra CRM — common questions.

Will my AiSensy templates work on Trinetra?
Meta-approved templates stay approved when the BSP transfers — Meta does not re-review. If your AiSensy account locked some templates, we re-submit them to Meta on your behalf during the migration. Approval typically lands within 24 hours.
How does the Trinetra two-bill structure differ from AiSensy?
AiSensy bills you a per-message rate that bundles Meta charges + AiSensy markup. You cannot independently audit how much went to Meta vs the platform. With Trinetra, Meta bills you directly for every message; Trinetra only invoices the software subscription. You get two clean invoices.
Is there a free trial like AiSensy offers?
Yes. Every Trinetra plan (Starter / Growth / Pro) ships with a 14-day free trial — full features, no credit card required to start. At the end of the trial, your account stays read-only with your data exportable until you choose to subscribe. No credit-card-required gates anywhere in the funnel.
Migration time vs the disruption it causes — what should I expect?
The Meta-side BSP transfer takes 24-48 hours (Meta's clock). On our side, template + contact + agent migration is typically 4-8 working hours. Most customers complete the full cutover in 3 working days end-to-end with zero downtime — both platforms can run in parallel during the transition window.
Are the SWITCH3FREE 3 free months stackable with the Growth trial?
Yes. Use the 14-day Growth trial first to evaluate; when you decide to commit, apply SWITCH3FREE on annual checkout. Net: 14 free trial days + 3 free annual months on top.
SWITCH3FREE

Ready to switch from AiSensy?

48-hour cutover, full migration support, three months free on annual. Direct line to our team.

Start migration Or just start free

Comparison reflects publicly available information about AiSensy as of 6 Jun 2026. AiSensy is a trademark of its respective owner; the name is used here for nominative-fair-use comparison and does not imply endorsement, affiliation, or sponsorship. Trinetra is not affiliated with AiSensy. Validate any vendor claim — including ours — against your own evaluation before switching.