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Broadcast · Phase 2

Five steps to a message your customers actually read.

The broadcast wizard takes you from "I want to message my warm leads" to delivered-and-tracked in under five minutes — with the cost shown before you commit, the funnel auto-tracked, and an auto-throttle that protects your Meta quality score.

Sample report

Festival broadcast

Illustration
Sent 2,540 (100%)
Delivered 2,487 (98%)
Read 1,908 (75%)
Replied 412 (16%)

₹2,184

Meta cost

₹0

Trinetra markup

16%

Reply rate

The 5-step wizard

From idea to delivered, in five steps.

Designed so a non-technical owner can run a campaign without thinking about template syntax or rate limits.

01

Name + tag

Give the campaign a name and pick the audience tag (or upload a CSV). We show you contact count + estimated cost live.

02

Recipients

Filter by tag, segment, or custom field. Allow-duplicates toggle for the rare case you want to message someone twice.

03

Template

Pick a Meta-approved template. Variable preview shows the message exactly as 3 different contacts will see it.

04

Advanced

Re-attempt within 24h on failures. Auto-throttle if Meta quality drops. Skip-during-quiet-hours for night-time-respect.

05

Schedule / Send

Send now, schedule for a specific time + timezone, or save as draft. Unstoppable once sent — but cancellable while scheduled.

What makes ours different

Six things competitors charge premium for, included.

01

Cost calculator before send

Live count of recipients × Meta marketing rate. You see exact cost in INR before clicking Send. No surprises.

02

Sent → Delivered → Read funnel

4-step funnel chart per campaign. Filter by template, segment, or send-window to spot what works.

03

Button-click analytics

Quick-Reply and Call-To-Action button payloads tracked per recipient. Know which 3 of 100 people clicked "Book demo".

04

Auto-throttle on quality drop

Backend cron watches your Meta quality rating. Yellow → halve send rate. Red → pause + alert. You never get restricted by accident.

05

CSV export per campaign

Download per-recipient delivery + read + reply status. Plug into your existing reporting if you have one.

06

Re-engage drip on no-reply

Toggle "follow up after 48h if no reply" — pushes non-responders into a drip sequence automatically.

Who uses Broadcast most

Three industries that drive their revenue through broadcasts.

01

Coaching academies

Send a "new-batch starting" template to 2,000 leads tagged "interested-but-not-enrolled". Funnel report shows which subject line converted.

02

D2C brands

Sale launch broadcast with carousel template + button to product. Button-click analytics tells you which item to promote.

03

Insurance / NBFC

Renewal-month reminder to all customers with policies expiring in the next 30 days. Re-engage drip catches the slow openers.

FAQ

Common questions about Broadcast.

How is this different from other WhatsApp CRMs?
Three things: (1) cost is shown live before send, no markup hidden in plan price; (2) auto-throttle on Meta quality drop is built in — most category alternatives require you to add a separate "quality monitor" tool; (3) the funnel report is per-template per-campaign, not just "broadcast sent / delivered" topline numbers.
What if my template gets rejected by Meta?
You see the rejection reason inline (template editor flags banned words before submit) plus an automatic redirect to our template-fix guide. Failed broadcasts queue, not lose, the recipient list.
Can I cancel a scheduled broadcast?
Yes — anytime before the schedule fires. Once Meta starts delivering, you cannot recall (Meta limitation), but you can pause re-attempts and follow-up drips.
Is there a recipient cap?
Plan-based: Free 50 / Starter 500 / Growth 2,500 / Pro 10,000 per month for marketing template messages. Service messages (24h customer-initiated window) are unlimited and free per Meta.

Run your first broadcast for ₹0 markup.

Starter ships broadcasts with CSV upload. Growth + Pro add scheduling and conversion funnel reports. Meta message charges stay passthrough at every plan — zero markup.